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Frequently Asked Questions

At SANSA, we respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and protect your information.

1. How do I order from the website?

Choose the product, select the size, then click "Add to Cart" and complete the ordering process easily.

2. Is shipping available to all governorates?

Yes, we ship all over Egypt, with shipping fees varying depending on the governorate.

3. How will the payment be?

Cash on Delivery or online via bank cards, wallets, Fawry, Aman and Masary

4. How do I choose the right size?

Each product has a clear size guide on the product page. If you need help, contact us on WhatsApp.

5. Can I return the product?

We currently do not offer returns or exchanges, please make sure to choose the size and model carefully before ordering.

6. How long does it take for the product to arrive?

It will be delivered to you within 2 to 6 working days depending on your governorate.